Privacy Policy
Last Updated April 15, 2024
Welcome to the website (the “Site”) of Tether Data, Inc. (“Tether”, “we”, “us”, or “our”). Tether provides a no-code data integration platform that lets our business customers connect internal Go-To-Market applications via workflow builder without needing any specialized data engineering skills (collectively, including the Site, the “Service”).
This Privacy Policy explains what Personal Information (defined below) we collect, how we use and disclose that information, and your choices concerning our information practices.
1. PERSONAL INFORMATION WE COLLECT
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Personal Information You Provide: We collect the following categories of Personal Information from you when you sign up for a demonstration, register for an account, or otherwise contact us. The Personal Information we collect varies depending on what you choose to provide, but it may include:
Identification Information: We collect your name, email address, phone number, company name and your position at your company. If you register through a third party service like Google or GitHub, we may collect additional information from you, as permitted by your settings with the third party service.
Financial Information: Our payment processor(s) will collect the financial information necessary to process your payments, such as your payment card number and authentication details. Please note, however, that we store only a tokenized version of such information and do not maintain payment card information on our servers.
Communication Information: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback.
Social Media Information: We have pages on social media sites like Instagram, Facebook, and LinkedIn and a community page on GitHub (collectively “Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Internet Activity Information: When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions, including:
Log Information: Information that your browser automatically sends whenever you visit the Site. Log Information includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interacted with the Site.
Device Information: Information collected may depend on the type of device you use and its settings, and may include the name of the device, operating system, and browser you are using.
Usage Information: Information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
Location Information: We derive a rough estimate of your location from your IP address.
Email Open/Click Information: We use pixels in our email campaigns that allow us to collect your email and IP addresses as well as the date and time you open an email or click on any links in the email.
Cookies: We and our third party service providers may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. For more details on cookies please visit All About Cookies. To learn how to opt out of cookies, please see the Online Tracking Opt-Out section below.
Personal Information We Process on Behalf of Our Business Customers: In order to provide the Service, we collect Personal Information from our business customers about their end users in order to process data across all integrated systems. We may receive Personal Information about end users such as names, email addresses, and phone numbers. We process that information pursuant to our agreements with our customers.
2. HOW WE USE PERSONAL INFORMATION
We may use Personal Information for the following purposes:
To provide the Service;
To respond to your inquiries, comments, feedback, or questions;
To send administrative information to you, for example, information regarding the Service and changes to our terms, conditions, and policies;
To analyze how you interact with our Service and provide, maintain and improve the content and functionality of the Service and our customer relationships and experiences, develop our business and inform our marketing strategy;
To track data on how you use our Service, such as when data connections are made, their status, and how long it takes us to complete the request in order to monitor and improve infrastructure performance around latency and reliability;
To develop new products and services;
To administer and protect our business and the Site, prevent fraud, criminal activity, or misuses of our Site, and to ensure the security of our IT systems, architecture and networks (including troubleshooting, testing, system maintenance, support and hosting of data); and
To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties, and enforce our terms and policies.
Aggregated Information. We may aggregate anonymized Personal Information and use the aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Service and share aggregated information like general user statistics with prospective business partners.
Marketing. We may contact you to provide information we believe will be of interest to you. For instance, if you elect to provide your email address, we may use that information to send you promotional information about our products and services. You may opt out of receiving emails by following the instructions contained in each promotional email we send you or by contacting us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding our Site and Services and to respond to your requests. We will never contact our businesses customers’ end users for any purpose whatsoever, including marketing, except when instructed to do so by the customer.